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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Erik Hinderman

March 4, 2023

5  out of  5 rating by Erik Hinderman
"I love my insurance company so helpful and keep me protected"

Sebastian Means

February 4, 2023

5  out of  5 rating by Sebastian Means
"Definitely a great insurance company and very helpful. I recommend talking to Lori and Tim. They were very helpful during a stressful time."

Stacy McFadden

January 18, 2023

5  out of  5 rating by Stacy McFadden
"Always very helpful when you call"

Chuck Crawford

January 17, 2023

5  out of  5 rating by Chuck Crawford
"The staff at Pam’s office are always friendly and responsive. Lori and Tim always go the extra mile for anything I need. I highly recommend Pam Chickness State Farm Agency."

Robert G. Nulph

January 13, 2023

5  out of  5 rating by Robert G. Nulph
"State Farm came through with flying colors after a recent accident that totalled my car. They were quick, efficient and extremely helpful throughout the entire claims process. Kudos!"

jill crowder

August 3, 2022

5  out of  5 rating by jill crowder
"Tim is absolutely amazing. I actually look forward to calling because he makes the insurance buying so smooth and easy to understand. He also adds up beat personality and a fun demeanor so you feel like you are talking to a friend not an insurance agent! 10 stars if I cou Give it."

Carly Thorne

July 29, 2022

5  out of  5 rating by Carly Thorne
"This office is amazing! Lori especially was so helpful. I changed from progressive to State Farm and saved a ton of money. We also got homeowners insurance through them for first time home owners and Lori was so helpful and explained everything thoroughly. Great coverage, great staff and awesome customer service. Thank you Lori!"

Terri Baker

July 26, 2022

5  out of  5 rating by Terri Baker
"Lori is always ready to help me with my request. I have been with State Farm for many years and always have great service!"

Carolyn Oppenheimer

July 25, 2022

5  out of  5 rating by Carolyn Oppenheimer
"WE really like Pam Chickness, Lorri and the staff. They are cheerful and always solve our problems and answer our questions. They take good care of us."

Alyssa Jo Tice

July 20, 2022

5  out of  5 rating by Alyssa Jo Tice
"Pam and her team have always been helpful and knowledgeable with all of my insurance needs! I highly recommend them."

Jenna Roher

July 20, 2022

5  out of  5 rating by Jenna Roher
"best around!"

Erin Wolfe

July 15, 2022

5  out of  5 rating by Erin Wolfe
"Best State Farm in the area! They hold all my policies and I am so grateful. Any time I needed them everything was taken care of!"

Jennifer Dombeck

July 15, 2022

5  out of  5 rating by Jennifer Dombeck
"The agents are always very courteous and helpful with what I need!"

Billy Vaughan

June 21, 2022

5  out of  5 rating by Billy Vaughan
"Best experience I have ever had with an insurance company. Thank you very much."

Christine McLaughlin

May 31, 2022

5  out of  5 rating by Christine McLaughlin
"Very pleasant to work with,checked up on my claim and expedited my money!"

Chris White

May 18, 2022

5  out of  5 rating by Chris White
"Tim was very helpful in setting up my policy, he made it very simple"

Mindy Hoffman

April 11, 2022

5  out of  5 rating by Mindy Hoffman
"Tim went above and beyond to help my husband and I during and after State Farm deemed my automobile a Total Loss. Thank you so my Tim!"

Natalie Kope

April 1, 2022

5  out of  5 rating by Natalie Kope
"It's always a pleasure calling the office to pay my bill. The staff is so welcoming and friendly and I have full coverage for a very good price!"

Lori McCartney

March 2, 2022

5  out of  5 rating by Lori McCartney
"Wow!!!! This agency is AMAZING! Lori Russell was professional, prompt, genuinely kind and helped me to get coverage that was tailored made just for me. I completely understand every part of the coverage I received since she took the time to get to know me and what I needed and she explained EVERYTHING! I got more coverage for home/auto than I did with Horace Mann and I’m paying about $60.00 less a month!!!! If you’re looking for insurance, this is the agency you need to call!"

Alex Ealy

March 2, 2022

5  out of  5 rating by Alex Ealy
"If you want great service and your life made easy this is the place to go! I’ve never once had a problem there. Anytime I need to do anything it’s quick and easy. And I can promise you won’t find anyone more friendly to work with."

Bob English

March 1, 2022

5  out of  5 rating by Bob English
"Very good"

Jeremy Ostergard

February 24, 2022

5  out of  5 rating by Jeremy Ostergard
"Pam went above and beyond with our auto and homeowners insurance and got us better coverage for less money! Then she was able to get us a better deal on our mortgage with Rocket Mortgage. I'm so happy my old insurance company raised my insurance when I bought my new truck or we never would have known we were paying too much. Hats off to Pam and State Farm!"

Jerry Wheeler

February 17, 2022

5  out of  5 rating by Jerry Wheeler
"Pam Chickness and her office staff are very awsome! Every time I have a question they are so very pleasant and so eager to answer the question with out hesitation. I would highly checking this place out for all your home and auto insurance needs, check them out and see for your self."

Cameron Pyle

February 10, 2022

5  out of  5 rating by Cameron Pyle
"Great help and very friendly"

Susan Marsh

January 28, 2022

5  out of  5 rating by Susan Marsh
"Lori and Tim are so helpful and provide such great customer service."